Terms of Use
These terms are an agreement between you and Appstract Studio ("Shyn", "we", "us") for the Shyn app and website. By creating an account or using Shyn you agree to them. Our Privacy Policy explains how we handle your data.
Shyn is not medical advice. Scores, routines, ingredient checks and Sage's replies are cosmetic guidance generated by software. They are not a diagnosis and are not a substitute for a doctor or dermatologist. If you have a skin condition, a reaction, or any concern about your health, see a professional.
1. Who can use Shyn
You must be at least 16 years old and able to enter a binding agreement. You are responsible for keeping your account secure and for everything done with it.
2. Your account
You sign in with your Apple or Google account. Give us accurate information and keep it up to date. You can delete your account at any time from Profile → Privacy & data.
3. What Shyn does
Shyn analyses photos of your face to produce skin scores, suggests a routine based on your quiz answers and scans, checks ingredient lists for clashes, finds similar products, and lets you buy products through the app. Results depend on photo quality, lighting and the information you give us, and will vary between scans. We work to improve accuracy but do not guarantee any result.
4. Shyn Premium subscriptions
- Some features, including full scan reports, require a Shyn Premium subscription.
- Premium is offered weekly (US$4.99 per week, with an introductory first week at US$0.99 where available) and yearly (US$49.99 per year). Prices are shown in your local currency in the App Store before you buy and may change; changes never apply to a period you have already paid for.
- Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically at the same price and period unless you cancel at least 24 hours before the end of the current period.
- You can manage or cancel your subscription in your Apple ID settings (Settings → your name → Subscriptions). Deleting the app does not cancel a subscription.
- Refunds for subscriptions are handled by Apple under its terms. We cannot issue App Store refunds ourselves.
- Any free or introductory period is forfeited if you upgrade to a paid plan before it ends, where applicable.
5. Buying products through Shyn
- Physical products shown in Shyn are sold by third-party retailers, not by us. The retailer is the merchant of record and its terms, shipping, returns and warranties apply to your order.
- We place orders on your behalf through a checkout partner. The price you confirm in the app is a maximum; if the retailer's price rises above it or the item goes out of stock, the order is not placed and you are not charged.
- Payment for physical products is taken by a regular payment method, never through your Apple ID.
- Product recommendations and "dupes" are our opinion based on ingredient data. Check the retailer's listing before buying.
6. Beta features
While Shyn is in beta, features may change, break or be removed. Data logged during the beta may be reset if we change how a feature works. We will tell you in the app before that happens.
7. Acceptable use
Do not upload photos of anyone other than yourself without their consent, try to break or reverse-engineer the service, scrape it, use it to build a competing dataset, or use it in a way that is unlawful. We may suspend or close accounts that do.
8. Your content
You own the photos and information you give Shyn. You grant us a licence to store and process them only to provide the service to you, as described in the Privacy Policy. Delete a scan or your account and that licence ends.
9. Our content
The Shyn app, its design, scores, text and software are ours or our licensors'. You may use them for your personal, non-commercial use of the app and nothing else.
10. Disclaimers and liability
Shyn is provided "as is". To the fullest extent the law allows, we exclude all warranties and are not liable for any indirect, incidental or consequential loss, or for any loss arising from reliance on scores, recommendations or chat replies. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, including for death, personal injury caused by negligence, or fraud, and nothing affects your statutory consumer rights.
11. Apple
These terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for Shyn and is not responsible for any claim relating to the app, including product liability, legal compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country subject to a US Government embargo and are not on any US Government list of prohibited parties.
12. Ending the agreement
You can stop using Shyn and delete your account at any time. We may suspend or end your access if you breach these terms or if we discontinue the service, with notice where reasonably possible. Sections 8 to 13 survive termination.
13. Law and disputes
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that consumers in other countries keep the protection of their local mandatory laws and courts.
14. Changes
We may update these terms. If a change is material we will tell you in the app at least 14 days before it takes effect. Continuing to use Shyn after that means you accept the new terms.
15. Contact
Appstract Studio · hello@appstract.studio